Month: February 2020

Feeling the Fear but doing it anyway

The cat ambush

Otherwise known as “The Unexpected Cat Ambush”, for reasons that will become clear.

Last week I presented at the H818 – The Networked Practitioner Online Conference. Those of you who have read earlier blog post will know that I suffer from performance anxiety especially when presenting or singing (see Feeling the Fear). I was very nervous, but I’d followed my own advice and prepared as much as I could. I’d followed my tutors’ advice and reduced distractions. I had a script to follow, I knew my stuff, it would be fine. At least that’s what I told myself.

I was about an hour in, so I listened to the others as my nerves started to kick in. I feel I should apologise to Jo Jones who was presenting before me, I have no idea what she said. I was lost in my head!

Once my time came I was actually okay. The nerves went and it flowed well. There was however something I hadn’t prepared for. In the advice given by the tutors they hadn’t mentioned anything about cats. How I should have made sure before I started that the door to the office should be shut. And midway through the presentation I found myself with a large white cat on my lap partially obscuring my notes (see above picture). It at least sorted the last of my nerves! There is evidence that cats increase oxytocin levels in humans and can reduce anxiety.

If you are interested you can listen to the presentation here.

During the presentation attendees could ask questions in the chat window. Some of them were answered on the day, but I’ll give some fuller answers to the questions and comments below.

– Love the brains! Yes so do I! They are however a temporary image. They are part of an organ donation campaign by Ahmad Nady. A friend who is a graphic designer will create a more permanent, but still in the same spirit, image.


– good strategy – being an example of good PLN practice is likely to be more convincing to help them consider adopting similar approaches.
– Modelling good practice is so effective. This taps into the theories of modelling and social learning, like those of Bandura, familiar to NCT educators. My aim is to build the self-efficay of colleagues through example. I would invite them to have a go, and see what happens, much as I have done.


– By risk – do you means threats to confidentiality for your clients? No, as I explained during my presentation, this was about risk to NCT Tutors ‘putting themselves out there’. I mentioned that some of this was a fear of online abuse, but in reflection (and after being gently reminded by a colleague) it’s also about moving out of our safe NCT space. NCT works hard at being a safe space for parents and practitioners. We use Roger’s Core conditions and Mortiboys Emotional Intelligence as the foundations for our practice. Intrinsically we know that within NCT we can trust each other, our shared philosophy of practice and common values (Kelly, 2020), enable this trust. Increasing our digital presence feels more scary and unsafe as a result. One of the themes in my project (and beyond) is mitigating this feeling of risk.


– an open publishing space is this within the blog or a different tool? This is on the same website. Some of the site is this blog, but there will also be a website for articles on education. I wanted everything in the same place for ease of access. It’s still very much a work in progress.


– is there a difference in online multimedia workshops in gaining trust, in comparison to face to face workshops (which may not be practical for distance reasons? This is something that has been debated at length. The notion that trust and support are better in face to face settings. In my MA studies all of the learning is online. I haven’t met any of the other students I am studying with but there is still interaction and support between peers and tutors.

– pre-workshops and quick zoom calls really help build confidence/trust! If this were a new group that I was working with I would use pre-workshop activities and some video calls, to break the ice and gain confidence. With the multi-media workshop I am proposing for my colleagues, as we all know each other and it’s a small organisation so I have the luxury of somewhat of a pre-formed group!

– you could use webinars for online workshops and forums to build a community? Building a strong community of profession and practice is very important to me. I’d like to be the pioneer in a growing community of NCT Academics that regularly publishes and discusses our practice openly. By integrating a webinar into the workshop format (Phase 3), I’ll be able explore more potential challenges and continue to build confidence.


– what about the using VR in workshop? I had not even considered this as I know very little about VR and how it would work with the kind of multi-media workshop I am developing or what the cost complications could be. I will do some research. Thank-you.

– You’re a good example and leader, Helen! Thank-you!

If you have any other questions about my presentation or project, please ask them in the comments box below.

References

Kelly, K. (2020) Knowing our values in perinatal education. International journal of birth and parenting education. Vol 7, issue 2.

Reflecting with S.A.R.A.

As an educator, and student, there are many times when I offer or receive feedback. Over the last few weeks I’ve been reflecting on how I receive feedback in the hope that I can offer feedback in a way that is constructive and kind, and useful to the recipient.

I am looking for feedback constantly. Not to flatter my ego but so that I can improve and develop. In my work as an Antenatal Teacher with NCT, reflective practice and evaluation play an important role, they stimulate and support each other (Neil, 2015). I need informal and formal feedback from the parents I teach so I know if I am meeting my Aims and Learning Outcomes. So I know if I am meeting their learning needs.

With my university students it’s a two way street. I offer them feedback informally on facilitation practice throughout the year and formally when I grade their assignments. They offer me feedback on whether I am meeting their learning needs so they can do their best work. If not, I adjust what I am doing and we reevaluate how we are doing.

It is easy to take feedback personally, as an attack on our selves rather than on a behaviour or a task, especially when we are not expecting it. Even the kindest given feedback can hurt. That’s where S.A.R.A. comes in. Being aware of our reactions to constructive feedback can help us deal with them. I offer an example of my reaction to some feedback I received a couple of years ago and how I worked through the S.A.R.A. curve. It doesn’t matter what the feedback was, my reaction was the interesting thing.

Shock: My initial reaction was disbelief. I couldn’t believe that they meant me. I didn’t understand how they could feel this way about me. I cried.

Anger: The shock quickly moved to anger. How dare they? I didn’t say that, or if I did I didn’t mean it like that, they’ve just misunderstood me! It was easy to move the focus of the feedback to the person who had fed back rather than me. After all, if they were ‘wrong’ I must be right.

It could have been very easy to get stuck in this part of the curve. Anger can last for days or even weeks in some cases. I stomped around and slammed some doors. I may have yelled at the cat. Luckily, according to Rogel (2010), the more extreme our shock and anger response to feedback, the more committed we are likely to be to change.

Resistance: Also known as denial or rejection. In my case I decided that I knew what I was doing so I could keep on doing it the same way. Personally this stage doesn’t usually last long, once i get over the anger and start to think logically, I move on to the acceptance stage.

Acceptance: This is the point where I began to ask what I needed to change. How could I adapt my behaviour to improve? How could I be and work better? I spoke to colleagues and mentors. I did my research and hopefully became a better educator. I used the gift of that feedback in a positive way.

Some feedback models also include an H for Honest Effort to accept the fact that even with a genuine willingness to change lapses might occur. It takes time to change habits and behaviours. We are, after all only human.

In my MA module, H818 – The Networked Practitioner, we are constantly offering and receiving feedback by working in the open. It feels very exposed, especially if you are struggling to catch up on work (everyone knows how behind you are) or need clarity on a concept. It’s also liberating in that everyone is in the same boat, as exposed as each other. It provides an honesty and clarity to feedback offered and received, and is always kindly given and genuinely welcomed.

So the next time you receive feedback, or offer it to another, be mindful of SARA(H).

References

Neil, H. (2015) The evaluation cycle: how students, practitioners and tutors can develop their understanding, preparation and practice, to enhance and enrich their work. Available from: https://babble.nct.org.uk/sites/default/files/resources/The%20Evaluation%20Cycle_0.pdf

Rogel, C. (2010) Using the SARA Model to Learn from 360-Degree Feedback. Available from: https://www.decision-wise.com/using-the-sara-model-to-learn-from-360-degree-feedback